ABC bank, one of the fastest growing banks in Kenya and Uganda has implemented, Loan Workflow Solution which will allow the bank to speed up the loan process for its customers and maintain check list of all loan applications – the stage where the application has reached/not reached. This process will also allow them to go to market quickly, with corp loans, Asset Finance, TOD etc. while keeping compliance and procedures in mind. The solution was implemented by Newgen and Simba consultants. Duration: 10 weeks
Prime bank Ltd signs up with Simba for supply and implementation of new CBS, Treasury and Internet Banking solution
Prime bank Ltd, one of the lead bank in Kenya, signs up with Simba for supply and implementation of new CBS, Treasury and Internet Banking solution. The bank decided to change to a New solution to keep up with their high Growth and new products initiatives to meet customer expectations and enjoy local support. The solution is being implemented by Simba.
Exim Bank Tanzania signs for Simba ‘Customer Experience’ System
Exim Bank Group of Tanzania signs for Simba ‘Customer Experience’ System for all their branches. The system will compliment their CRM system and give the bank real time view of their customer’s requirements, satisfaction and resolution metrics.
Chase Bank opts for Simba Call Centre Technology
Chase Bank, one of the fastest growing banks in Kenya, opts for Simba Call Centre Technology to run their call centre operations.
DC Simbatech builds another 120 seater state of the art call centre
DC Simbatech builds another 120 seater state of art call centre in Westlands, Nairobi, as part of their expansion and meet demand. Operations will commence
Stanchart Group signs Enterprise Q management systems with Simba
Stanchart Group signs Enterprise Q management systems with Simba to enable their customers to have superior customer interaction in the shortest possible time. With a strong reporting tool, the bank will be able to attend to their customers and assess the number of staff which need to be deployed at various branches and improve productivity. The software has been developed, implemented and supported by Simba. Similar solutions have been implemented at Airtel Kenya and Zain Sudan.