Simba Technology has Bagged two Key banks with its Que Management Solution and Digital Signage solutions.
Simba’s in-house developed Solution has seen Standard Chartered bank implement in 29 Branches and Co-operative bank Implement in 41 branches.
The objective is to provide the best possible experience for visiting customers, from unmanaged disorderly waiting to customized
reception with active waiting time information. In common with other processes, the reception area must be controlled, managed and monitored to
achieve set objectives, efficiencies and saving costs for the Banks by having an efficient flow of customers.
The solution also provides the banks with effective reports, a workflow, service evaluator and Digital advertising among other benefits.